Author: sysop2000

  • Hotel Min Nights, MLOS, Minimum Length of Stay

    Hotel Min Nights, MLOS, Minimum Length of Stay

    What does hotel min nights (aka MLOS, or minimum length of stay) mean?

    A minimum length of stay restriction only shows the stay as bookable if the stay is equal to or greater than the minimum nights setting.

    If the 10th has an MLOS restriction of 3 nights, and the guest searches for the 10th through the 12th, a 2 night stay, the stay will not show as available, as the minimum night restriction of 3 has not been met.

    If the guest searches for the 10th through the 13th, a 3 night stay, the stay will appear as bookable.

    This is also known as “minimum nights on arrival” as the restriction is only in effect when the stay arrival starts on the date with the minimum stay restriction.

  • Hotel Markup & Margin

    Hotel Markup & Margin

    What does hotel margin or hotel markup mean?

    Hotel markup and margin are terms used to calculate how much a sales website collects as their fee from booking one of your hotel’s room nights.

    These two can be a little tricky in the hospitality industry as they are fundamentally different – and are commonly confused. Here is an example scenario and a description of how hotel markup and margin would be calculated.

    Example Scenario:

    The double room sells for $100 per night, and a guest books a one night stay on a wholesaler’s website you work with. The total amount collected from the guest is $100.00.

    The wholesaler takes $25 as their fee, leaving your hotel with $75 to collect as your net rate.

    Hotel Markup

    The wholesaler’s take is equal to 1/3 the amount your hotel takes – $25 to your $75.

    This means the markup is 33.33% (1/3 = .3333 x 100 = 33.33%) for your hotel’s sales on this wholesalers website. The wholesaler’s take will always be equal to 33.33% of the amount your hotel takes.

    Hotel Margin

    The wholesaler’s take is equal to 1/4 of the total amount collected – $25 of $100.
    This means the margin is 25.00% for your hotel’s sales on this wholesaler’s website. The wholesaler’s take is equal to 25% of the total amount collected from the guest.

    So yes – a 33.33% Markup equals a 25.00% Margin for your hotel. These two principles are just two common ways of calculating how much your hotel’s net rate will be for room nights sold on a wholesaler’s website.

  • GDS – Global Distribution System

    GDS – Global Distribution System

    Understanding the Global Distribution Systems (GDS) in the Travel Industry

    In the fast-paced world of travel, efficiency and accessibility are paramount. One of the key players in ensuring that travel agents, airlines, hotels, and other service providers can connect seamlessly is the Global Distribution System (GDS). This blog post will delve into what GDS is, how it operates, its significance in the travel industry, and its future.

    What is a Global Distribution System (GDS)?

    A Global Distribution System (GDS) is a computerized network that facilitates transactions between travel service providers and travel agents. It serves as an intermediary that allows agents to access a wide range of services from various suppliers—such as airlines, hotels, car rental services, and more—through a single platform. The primary purpose of a GDS is to streamline the booking process for both agents and consumers.

    Key Players in GDS

    The major players in the GDS market include:

    Amadeus

    Founded in 1987, Amadeus has become one of the largest GDS providers globally. It offers comprehensive solutions for airlines and travel agencies alike.

    Sabre

    Established in 1960 by American Airlines, Sabre was one of the first GDS systems created. It continues to be a leader in technology solutions for travel agencies.

    Travelport

    Known for its brands like Galileo and Worldspan, Travelport provides innovative technology solutions to enhance travel bookings.

    These companies have developed sophisticated platforms that allow users to search for flights, book hotel rooms, reserve rental cars, and much more—all from one interface.

    How Does a GDS Work?

    The operation of a Global Distribution System involves several steps:

    Data Aggregation

    A GDS collects data from multiple sources including airlines’ reservation systems, hotel booking engines, car rental services, etc. This data includes availability information and pricing.

    Centralized Access

    Travel agents access this aggregated data through their own systems or terminals connected to the GDS network. They can search for options based on specific criteria such as price range or preferred amenities.

    Booking Process

    Once an agent finds suitable options for their clients, they can make reservations directly through the GDS platform. The system then confirms bookings with real-time updates on availability.

    Commission Handling

    After successful bookings are made through a GDS platform, commissions are often handled automatically between suppliers and agents based on pre-agreed terms.

    Importance of GDS in Travel Industry

    Enhanced Efficiency

    One of the most significant advantages of using a Global Distribution System is efficiency. By providing access to multiple suppliers through one interface, it saves time for travel agents who would otherwise need to check each supplier’s system individually.

    Increased Reach

    For suppliers like airlines or hotels looking to maximize their visibility and sales potential globally, being part of a GDS network means reaching thousands of travel agencies worldwide without needing individual contracts with each one.

    Real-Time Information

    A major benefit offered by modern GDS platforms is real-time information regarding availability and pricing changes. This ensures that both agents and customers have access to up-to-date information when making decisions about their travels.

    Streamlined Processes

    The integration capabilities offered by many modern GDS platforms allow seamless connections with other software tools used by travel agencies—such as customer relationship management (CRM) systems or accounting software—creating streamlined processes across various business functions.

    Challenges Facing Global Distribution Systems

    Despite their numerous advantages, there are challenges facing Global Distribution Systems:

    Cost Structure

    The fees associated with using a GDS can be substantial for smaller agencies or independent operators who may struggle with profit margins.

    Competition from Direct Booking Channels

    With more travelers opting to book directly through airline or hotel websites due to attractive deals or loyalty programs offered by these companies themselves; traditional reliance on GDS may diminish over time.

    Technological Advancements

    As technology evolves rapidly within this space—including artificial intelligence (AI), machine learning (ML), blockchain technology—the existing models must adapt quickly or risk obsolescence.

    The Future of Global Distribution Systems

    As we look toward the future of global distribution systems within the travel industry:

    Integration with New Technologies

    We can expect further integration with AI-driven tools that enhance personalization during booking processes while also improving operational efficiencies.

    Enhanced User Experience

    With increasing competition from alternative booking platforms emerging every day; enhancing user experience will be critical for maintaining relevance among travelers’ preferences moving forward.

    Conclusion

    Global Distribution Systems play an essential role in connecting various stakeholders within the travel industry ecosystem—from suppliers offering services like flights or accommodations down through intermediaries like travel agents facilitating bookings on behalf of consumers themselves! Understanding how these systems operate not only highlights their importance but also sheds light on potential areas ripe for innovation as we navigate an ever-evolving landscape together!

  • Hotel Brand

    What is a hotel brand?

    A hotel brand is referred to as the hotel chain (such as Holiday Inn, or Hilton) that a hotel joins with. A hotel can change their brand (i.e. switch from a Hilton to a Holiday Inn) during the course of the lifetime of the hotel.

    This can also be know as “switching a hotel’s flag” as well.

  • Hotel Extranet

    What is a hotel extranet?

    The “front end” of a hotel sales website (i.e. Expedia.com or Booking.com) displays the hotel’s information to allow guests to book stays with the hotel.

    The hotel extranet is the “back end” of a hotel sales website that allows authorized users for the hotels to log in to enter all of their availability, rates, and inventory.

  • Hotel Cut Off Days

    What does hotel cut off days mean?

    Cut Off Days (or sometimes also called Cut Off Hours or Cut Off Date) allows inventory to be closed out, or appear unavailable to the customer, starting at a certain number of days before an arrival date.

    For example, if a guest wants to book a reservation for tomorrow, and tomorrow’s cut off days is set to 2, it would not show as available to book to the guest since it was not booked at least 2 days prior to the arrival date.

    If cut off days is set to 2 for a date 7 days from now, it would appear as available, as the guest is searching for availability prior to the 2 days before arrival mark. They are searching 7 days before arrival, which is outside of the cut off days of 2.

  • CTD – Closed To Departure

    What does CTD or Closed To Departure mean?

    When CTD aka “closed to departure” is set for a date, a guest can not book this date if their stay ends on this date.

    If their stay includes this date, but does not end on it – then it would be bookable when the customer is searching for available stays.

    An example would be if you only wanted departures allowed on Sunday, you would set the other days of the week to CTD, this would prevent any departures on days other than Sunday.

  • CTA – Closed to Arrival

    CTA – Closed to Arrival

    What does CTA or Closed to Arrival mean?

    When CTA aka “closed to arrival” is set for a date, a guest can not book this date if their stay begins on this date.

    If their stay includes this date, but does not begin on it – then it would be bookable when the customer is searching for available stays.

    An example would be if you only wanted arrivals allowed on Friday, you would set the other days of the week to CTA, this would prevent any arrivals on days other than Friday.

  • Hotel Distribution Channel

    Hotel Distribution Channel

    What is a hotel distribution channel?

    A hotel distribution channel is an intermediary or company that creates the reservation on behalf of the hotel. Another way to look at a channel is a specific stream of booking revenue for a property. A third-party sales website like Expedia.com or Booking.com could be refereed to as channel by the hotel.

    When a hotel is utilizing multiple online distribution channels, they will use a channel manager to manage them. While there are many benefits to using a channel manager to control your hotel distribution channels, the main one is to be able to manage all of the channels in group instead of managing each channel’s extranet separately. Other channel manager features include connecting your PMS to be able to automatically update ARI information, and electronically place reservations from the channel into the PMS. 

  • Hotel Allocation

    Hotel Allocation

    What does the term hotel allocation mean?

    A hotel’s allocation is the number of rooms a hotel has available to sell.

    Example: If a 100 room hotel has 25 rooms reserved for the 10th, this means they have an “allocation” of 75 rooms left to sell via walk-ins or their online distribution channels.